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FAQs

Here For You On Every Step of the Way

Since 2000, we’ve made sure to provide clients with exceptional customer service. As part of this ongoing mission, we have made available a number of answers to frequently asked questions on everything related to our Self Storage Facility. If you still have questions about our company, our products, or any of our services — we are more than happy to answer any inquiries you may have. Call us today and speak with our representatives.

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  • What are your storage unit sizes?
    We offer various storage unit sizes to suit your needs, from 5'x5' to 10'x30 units. a custom arrangement can also be tailored
  • How much does storage cost?
    Pricing depends on unit size and rental duration. You can request a quote online.
  • Is there a minimum rental period?
    We offer flexible rental options, with no strict minimum rental period.
  • Is my storage unit secure?
    Our facility is equipped with surveillance cameras, secure access gates, and on-site security personnel for your peace of mind.
  • What can I store in my unit?
    You can store various items, but hazardous materials and illegal items are prohibited.
  • Can I access my storage unit at any time?
    Yes, you can access your unit during our extended operating hours.
  • Do you offer climate-controlled units?
    We provide climate-controlled units to protect sensitive items from temperature and humidity fluctuations.
  • How can I make a reservation or rent a unit?
    You can reserve or rent a unit on our website, by phone, or in person.
  • What payment methods do you accept?
    We accept credit/debit cards, cash and offer the option for automatic payments.
  • Do I need insurance for my stored items?
    Yes
  • Do you provide packing supplies?
    Yes, we offer a variety of packing supplies like boxes, tape, and locks for purchase.
  • Can I change my unit size if I need more or less space?
    Subject to availability and rental terms, you can transfer to a different unit size.
  • How do I pay my storage fees?
    You can pay fees online, in person, or set up automatic payments.
  • Can I move my belongings into storage during weekends or after hours?
    Yes, extended access hours include weekends and evenings for your convenience. since this is outside the normal hours there is a fee that comes with it.
  • Is there a fee for reserving a storage unit?
    No, reserving a unit is free, allowing you to secure your choice before moving in
  • How do I cancel my storage rental agreement?
    Contact our office to inquire about cancellation terms and processes.
  • Do you offer discounts for military, students, or seniors?
    Yes, we may have special discounts for eligible groups. Inquire about current promotions.
  • How can I get help with moving my items into storage?
    We can provide information on local moving and truck rental services, as well as tips to simplify your move.
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